Privacy Policy

Last updated: November 14, 2025

1. Introduction

Welcome to Wulunetworks (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website https://wulunetworks.com (the “Site”) or interact with us.

By using our Site, you agree to this Policy. If you do not agree, please do not use the Site.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our Site, contact us, or use our services.

a) Information you provide to us

Name, email address, phone number, or company name
Account or subscription details (if applicable)
Content of messages, enquiries, or support requests
Marketing preferences or survey responses

b) Information collected automatically

When you visit our Site, we may automatically collect:

IP address, browser type, device details, operating system
Date/time of access and referring websites
Website usage data (e.g. pages visited, time spent)
Cookie and analytics data

c) Cookies and analytics

We use cookies and similar technologies to operate and improve our Site, measure traffic, and understand user behaviour.
You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly.

3. How We Use Your Information

We use the information we collect to:

Provide and manage our services and Site
Respond to enquiries or support requests
Communicate updates, offers, or news (where you have opted in)
Improve our website and user experience
Comply with legal obligations or enforce our terms

We will not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information to:

Service providers and partners (e.g. hosting, analytics, marketing, IT support) who assist us in operating our business
Legal authorities where required by law or to protect our legal rights
Business successors or acquirers in the event of a merger or sale

Where we share data with third parties, we ensure they are bound by confidentiality and data protection obligations consistent with this Policy.

5. Overseas Data Transfers

We may store or process your personal information on servers located outside Australia (for example, in the EU, UK, or the United States) via trusted third-party providers.

If your personal information is transferred overseas, we take reasonable steps to ensure that recipients comply with privacy standards comparable to the Australian Privacy Principles (APPs) or other applicable laws such as the GDPR.

6. GDPR (EU/UK) Notice

If you are located in the European Union, United Kingdom, or EEA, you have additional rights under the General Data Protection Regulation (GDPR):

Legal bases for processing:

Your consent (Art. 6(1)(a))
Performance of a contract (Art. 6(1)(b))
Legitimate interests (Art. 6(1)(f)) such as improving our Site or preventing misuse
Legal obligations (Art. 6(1)(c))

Your GDPR rights include:

Access to, correction or deletion of your personal data
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)
The right to lodge a complaint with your local supervisory authority

To exercise your rights, please contact us at [email protected].

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer needed, we will take reasonable steps to de-identify or securely destroy the information.

9. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time.
Please contact us at [email protected] and we will respond promptly in accordance with the Privacy Act 1988 (Cth).

10. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

11. Children’s Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided information to us, please contact us to request its deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes take effect means you accept the revised Policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Wulunetworks
Email: [email protected]
Website: https://wulunetworks.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au